|Posted on 8 August, 2015 at 10:45|
Beauty treatments are one of life's little luxuries. They are a time for clients to relax and leave the worries of their daily lives at the salon door.
Beauty treatments can however hide a mine field of potentially damaging problems to the unsuspecting client, and at the end of the day it’s the Beauty Therapist’s responsibility to protect the client by ensuring the treatment booked is suitable.
We use record cards in salon treatments for several reasons such as keeping clients’ address and phone details and record of past treatments. The most important reason for these record cards is the attachment of a medical questionnaire that they have filled in prior to any treatments commencing, no matter how small those treatments are. This questionnaire should be re-visited whenever a client books a different treatment.
It is in both the Therapist and the Client’s best interest to make sure that the medical questionnaire is answered honestly and is kept up to-date. Beauty Therapists should never rely completely on the clints’ answers as sometimes a contraindication may be encountered during a treatment, (such as open wounds, sun burn in the treated area, fungal infection, etc.).
Be aware of newly qualified “Therapists” that have done a “crash course” in beauty treatments, which sometimes can be as short as 2 days! It takes hours and hours of study and practice in training salons to even begin to absorb the knowledge of treatments and some of the dangers to the clients if they are contraindicated against them. If the treatment is offered to you without a consent form with attached medical questionnaire, and client record card, you are in danger. You should also be able to receive pre-treatment and post- treatment advice from your Beauty Therapist before and after your treatment!
Be ready before each treatment to confirm a consent form with a declaration with a text, similar to this: “I confirm, that I understand the treatment and contraindications and all above statements are true. Knowing that the therapist needs to carry out the correct treatment, and the therapist cannot accept any responsibility for any injury suffered by my attribute to my not giving full and correct information to the above questions”.
What is a contra-indication? It is something that can stop or restrict a treatment being carried out.
If there are signs of any contra-indication, clients should be refered to their G.P. for treatment/advice. Even if the Beauty Therapist is sure they know what it is, they should never tell their client what contra-indication they may have, because it could be wrong! If the Beauty Therapist is unsure about a contra-indication, they do not treat the client, but instead ask them for a G.P. consent letter.
There are many types of contra-indications, and as you look through the articles in my blog, most contra-indications will be the same for most treatments, but it is always advisable to read through them all. If you have any difficulties with the meaning of some listed contra-indications, and why they will be a problem for commencing specific treatments, refer to the guidance (find the article in my blog).
Why is it important to give consistent and comprehensive guidance in relation to contra-indications?
1. To promote the professional image of the industry by providing consistent information to clients: Differing practices amongst Practitioner’s results in clients being given different information in respect to the same condition and can result in confusion or lack of confidence in the safety and professionalism of Practitioners.
2. To protect clients by ensuring a consistent and safe approach of Practitioners. If some Practitioners act responsibly but others do not, this may undermine the position of the more responsible Practitioners. It may also lead to the more ‘desperate’ client going for treatment to a Practitioner who may be putting them at risk.
3. To protect the reputation of Practitioners and the profession by ensuring an approach of Practitioners consistent with current medical thinking and the insurance position.
4. To protect Practitioners and the Industry by minimising the risk of legal action and reducing the likelihood of either successful legal action or a finding of negligence on the part of a Practitioner. A Practitioner defending a legal claim by a client who believes he or she may have been adversely affected by treatment and successfully demonstrates the treatment did not cause harm could be found to be negligent if reasonable precautions to protect the client (such as liaising with the doctor if the client has a medical condition) had not been taken.
5. To ensure that treatment is not unnecessarily refused by Practitioners. It is helpful to have a list of common specific contra-indications, divided into categories. It is essential that the Practitioner carries out a full investigation of contra-indications, before commencing any treatment or therapy. Should the result of such investigation indicate the existence of a previously undiagnosed medical ailment that could be adversely affected by the treatment, the client is to be recommended to consult his/her medical practitioner before receiving any treatment or therapy from the Practitioner. Further, should any known or previously diagnosed medical ailment deteriorate, the client is to be recommended to consult his/her medical practitioner before continuing with any treatment or therapy from the Practitioner.
Today we always have to be very careful when dealing with contra-indications, because it is a controversial subject and you never want to leave yourself wide open for further implications. We also have to consider other clients, always make sure that the place of work, implements, ourself etc. are very clean, to avoid any cross infection.
Categories: CAUTIONS AND CONTRA INDICATIONS